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Intel’s crashing 13th and 14th Gen CPUs get two additional years of warranty coverage

by August 2, 2024
August 2, 2024
Illustration by Alex Castro / The Verge

Although there’s no fix for Intel’s crashing 13th and 14th Gen Intel Core processors, the company is trying to make things somewhat better for customers who are stuck with potentially damaged chips by extending their warranty for two additional years.

“Intel is committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and / or 14th Gen desktop processors are supported in the exchange process,” reads a statement from Intel’s Thomas Hannaford to The Verge. “We stand behind our products, and in the coming days we will be sharing more details on two-year extended warranty support for our boxed Intel Core 13th and 14th Gen desktop processors.”

Intel’s boxed CPUs already have a three-year…

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