Image: Umar Shakir / The Verge
The experience of charging an electric vehicle in the US could be better, and a big new study is out that lists the biggest infrastructure pain points, including a failure to report broken stalls, inaccurate station status messages, aging equipment, and some habitually unreliable network providers (who go unnamed in the study, unfortunately).
The study was conducted by the company ChargerHelp, which offers EV charger operations and maintenance solutions. The firm also had its findings reviewed and confirmed by Professor Gil Tal, who is director of the Electric Vehicle Research Center at UC Davis. ChargerHelp used four years of data from the 20,000 chargers it monitors, comparing networked stations’ self-reported uptime against the actual…